We want you to be confident in your purchase and one hundred percent satisfied with your Drake mouthpiece.
– Our Trial Policy –
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During your first week with the mouthpiece, if you find you are unhappy with it for any reason, you may exchange it for a different tip opening, or receive a full refund, less the shipping charges.
Before returning a mouthpiece for exchange or refund, simply insure that you contact Drake Mouthpieces within seven days of receipt and obtain a Return Authorization (RA). Returning and exchange shipping costs are not included in the refund, nor are they part of the Satisfaction Guarantee.
Mouthpieces that are returned in worn, scratched or damaged condition will be subject to a re-stocking fee.
“I am very confident that you will be thrilled with the craftsmanship, sound and response of your new mouthpiece and I personally welcome you to the Drake family of musicians worldwide.”
– Aaron Drake